Privacy Policy
Last Updated on:30 June 2025
BACKGROUND:
Yahala understands that your privacy is important to you and that you care about how your
personal data is used.
We respect and value the privacy of everyone who visits this website, www.yahala.ai (“Our Site”)
and will only collect and use personal data in ways that are described here, and in a way that is
consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. By using “Our Site”
you agree that the current version of the privacy policy applies to your use of the website.
1. Definitions and Interpretation:
In this Policy the following terms shall have the following meanings:
Account: Means an account required to access and/or use certain areas and features of our
Site.
Cookie: Means a small text file placed on your computer or device by Our Site when you
visit certain parts of Our Site and/or when you use certain features of Our Site.
Cookie Law: Means the relevant parts of the applicable Privacy and Electronic Regulations.
2. Information About Us
Our Site is owned and operated by Innolink.
We are authorised and regulated by the law of the United Arab Emirates under trade licence
27698. Registered Address: 21st Floor Al Khatem Tower, Al Maryah Island, Abu Dhabi, UAE.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other
websites.
Please note that we have no control over how your data is collected, stored, or used by other
websites and we advise you to check the privacy policies of any such websites before providing
any data to them.
4. Credit/Debit Card Details & Personal Information Storage:
We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable
information to third parties.
Additionally, debit/credit card details are not passed to third parties.
5. Data Privacy and Security:
We take appropriate steps to ensure data privacy and security including through various hardware
and software methodologies.
However, we cannot guarantee the security of any information that is disclosed online.
6. Third-Party Links:
Our Site may contain links to other websites. Please note that we are not responsible for the
privacy policies of websites to which it links.
If you provide any information to such third parties, different rules regarding the collection and use
of your personal information may apply. You should contact these entities directly if you have any
questions about their use of the information that they collect.
7. Changes to Policies:
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet
the requirements and standards.
Therefore, customers are encouraged to frequently visit these sections to be updated about the
changes on the website.
Modifications will be effective on the day they are posted.
8. Cookie Policy:
To ensure compliance with regulations, we use cookies to improve user experience, analyze site
traffic, and customize content.
Users are informed about the use of cookies and their purposes. By continuing to browse the site,
you agree to our use of cookies.
9. How Can I Contact You?
To contact us about anything to do with your personal data and data protection, including to make
a subject access request, please use the following details:
- Email address: support@yahala.ai
10. Copyright and Trademarks:
We (Yahala) own or have the license to use the trademarks, logos, and service marks displayed
on this website.
These may not be copied, shared, or distributed from Yahala’s website without prior written
permission.
11. Changes to this Privacy Policy:
We may change this Privacy Notice from time to time without notice or consent from you. This may
be necessary, for example, if the law changes, or if we change our business in a way that affects
personal data protection.
Any changes will be immediately posted on Our Site. We recommend that you check this page
regularly to stay updated.
Privacy Notice
We care about your personal data
Protecting your privacy is a top priority for us. This privacy notice explains how and what type of
personal data will be collected, why it is collected, to whom it is shared or disclosed and your
rights in this regard.
Please read this notice carefully.
1. Who is the data controller?
A data controller is the individual or legal person who controls and is responsible to keep and use
personal data in paper or electronic files. We are the data controller as defined by relevant data
protection laws and regulation.
2. What personal data will be collected?
We will collect and process various types of personal data about you, as follows:
● Full name
● Age/Date of Birth
● Gender
● Address
● Contact details (e.g., email address and telephone numbers)
● Nationality
3. How will we obtain and use your personal data?
We usually collect your personal information from you. We may also collect your personal data
from:
● Our agents, and business partners;
● Search information providers;
● Marketing List and Industry Databases;
● Publicly Available sources.
We will use your personal data provided to us for several purposes including but not limited to the
below:
● For conducting market research and analytical purposes, and to assist us improving our
processes, services, and products;
● To inform you about our events, services, products, and news.
● To comply with any legal obligations.
By visiting the website, you are giving us the consent to process your personal data to meet our
legitimate business interest or where it is needed to comply with a legal obligation. In addition, we
may also process your personal data to enter a contract with you or to perform our obligations
under an existing contract with you.
We will need your personal data if you would like to purchase our products and services. If you do
not wish to provide this to us, we may not be able to provide the products and services you
request, that you may be interested in, or to tailor our offerings to your requirements. You may
take back your consent at any time with respect to your Personal Data by contacting us.
4. Who will have access to your personal data?
We will ensure that your personal data is processed in a manner that is compatible with the
purposes indicated above.
For the stated purposes, your personal data will not be disclosed to any third party, unless we are
in a contract with them which includes the Data Privacy clauses highlighting the local laws and
regulations with respect to Data Privacy and Protection. We may also share your data with
● Public authorities;
● IT developer companies;
● Service providers, third party integrators, intermediaries;
● Banks, fintech;
We do not share your personal data with non- affiliated third parties for their own marketing use
without your permission.
Finally, we may share your personal data in the following instances:
● In the event of any contemplated or actual reorganization, merger, sale, joint venture,
assignment, transfer or other disposition of all or any portion of our business, assets or
stock (including any insolvency or similar proceedings); and
● To meet any legal obligation, including to the relevant regulator if you make a complaint
about the product or service we have provided to you.
The disclosure of personal data to these parties is done with the utmost care and due diligence to
ensure that the protection and privacy of your data is maintained.
5. Where will your personal data be processed?
Your personal data may be processed inside UAE by the parties specified in Section 4 above,
subject always to contractual restrictions regarding confidentiality and security in line with
applicable local data protection laws and regulations.
6. What are your rights in respect of your personal data?
Where permitted by applicable law or regulation, you have the right to:
● Access your personal data held about you and to learn the origin of the data, the
purposes and ends of the processing, the details of the data controller(s), the data
processor(s) and the parties to whom the data may be disclosed;
● Withdraw your consent at any time where your personal data is processed with your
consent;
● Update or correct your personal data so that it is always accurate;
● Request to delete your personal data from our records if it is no longer needed for the
purposes indicated above;
● Request that your personal data will be restricted from processing in certain
circumstances, for example where you have contested the accuracy of your personal
data, for the period enabling us to verify its accuracy;
● Obtain your personal data in an electronic format;
● File a complaint with us and/or the relevant data protection authority;
● Object to us processing your personal data, or tell us to stop processing it (including for
purposes of direct marketing).
7. How long do we keep your personal data?
We will retain your personal data for ten years from the date the last purchase unless a longer
retention period is required or as permitted by law.
8. How often do we update this privacy notice?
We regularly review this privacy notice. This notice was last updated on June 2025.
9. How can you contact us
If you have any queries about how we use your personal data, you can contact us by email as
follows: support@yahala.ai